Dell Backup and Recovery

There are 2 scenarios where customers will have incompatibility issues after upgrading to Windows (8.1):

Solution: Customer will need to update Dell Backup and Recovery online after the Windows upgrade is complete.

To do this:
1. Open Dell Backup and Recovery and click on the “Update” tile.
2. Click on the “Check Now” box and follow the prompts until the process is complete.

After updating Dell Backup and Recovery, you should re-create your recovery media.

If you are a Premium user, Dell Backup and Recovery will automatically do a new System Backup right after the update process.